Frequently Asked Questions
Everything you need to know about our sustainable style and services.
What materials are used in EcoFlow clothing?
We prioritize the planet by using 100% organic cotton, recycled polyester, and Tencel™ Lyocell. All our fabrics are ethically sourced and certified for low environmental impact.
How long does shipping take?
Standard shipping usually takes 3-7 business days within the continental US. We also offer carbon-neutral express shipping options at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. To reduce our carbon footprint, we encourage checking our size guide before purchasing.
How should I care for my EcoFlow garments?
To extend the life of your clothes and save energy, we recommend washing in cold water and air drying. Avoid harsh bleaches to maintain the integrity of the natural fibers.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping times vary by location, typically ranging from 7-14 business days.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.